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Imagine stepping into the frontline of Destinus everyday operations, where you become the go-to person who keeps teams connected, equipped, and running smoothly. As a Technical Support Specialist, you will support users in the operation of corporate information systems while maintaining the full IT setup of the local office. Your work ensures everything functions reliably so the team can move fast without friction.
Tasks
- Providing support to users both online and offline for corporate hardware and software issues.
- Performing initial diagnostics when hardware or software problems occur.
- Restoring devices and systems to working order, except for complex or major repairs.
- Setting up new computers (laptops and desktops) for users on Windows, macOS, and Linux.
- Installing and connecting office equipment like printers and scanners to the office computer networks.
- Checking and, in some cases, configuring network equipment to ensure everything runs smoothly.
- Handling the transfer of faulty equipment for repairs and confirming it's back in working condition afterward.
- Assisting with the purchase of necessary equipment by helping to define requirements and accepting deliveries.
- Managing user accounts within information systems.
- Setting up user access permissions for the company's IT resources.
- Monitoring equipment performance, network operation, and user activity to ensure smooth operations.
- Creating user guides to help staff effectively use equipment and software.
Requirements
- Degree in information technology or similar.
- 3+ years of experience in a technical role with a wide range of responsibilities.
- Proficiency in Windows, Linux and its installation and administration.
- Configuration and use of virtualization of computing resources.
- Experience in configuring and supporting engineering software (CAD, PLM, CFD, etc.).
- Knowledge and management of Microsoft 365 & Active Directory (users, groups, etc.).
- Setting up network equipment including switches and firewalls.
- Organization of work with remote users (remote work and support tools, communication).
- Fluency in English.
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Über uns
Destinus entwickelt und produziert europäische Verteidigungssysteme mit Fokus auf skalierbare Strike- und Air-Defence-Systeme für europäische und verbündete Streitkräfte. Wir entwickeln zentrale Technologien intern und fertigen über ein europäisches industrielles Netzwerk Systeme für moderne Streitkräfte. Unser Angebot umfasst unter anderem Kryla, Ruta, Hornet sowie Subsysteme für schnell produzierbare und integrierbare Verteidigungslösungen.